Customer Service Consultant


ProfAs Group is a personal agency that provides services in the wider field of Human Resources.

Currently for our Client, a leading provider of  ICT- based business solutions for the global marketplace, we are looking for:

Customer Service Consultant

NR REF: EM/CSC/05/2014/38

Miejsce pracy: Łódź

Job description/ Purpose:

  • Responsibility for acting as first point of contact for all customers queries and end to end ownership of all elements leading to a successful and efficient resolution



  • Answering customers’ IT related queries in a professional manner
  • Network and e-mail accounts administration
  • Daily check tasks
  • Taking parts in various projects


Skills Required:

  • Proficiency in German and good command of English
  • Knowledge of various software and applications (minimum: Windows enviroment and MS Office package)
  • Interpersonal skills crucial for working in a customer service centre such as: excellent communications skills, readiness to work flexible hour, customer orientation, teamwork, optimism and enthusiasm.


Our Client offers:

  • An interesting job in one of the largest IT companies
  • Challenging work environment
  • Highly motivated team and international corporate culture
  • Competitive salary ( 5 000 PLN )
  • IT & soft skills trainings


Please send your CV to: k.bobik@profas.com.pl


We would like to thank you for your interest in our offer and all uploaded applications. Please be advised that we will contact only selected candidates.


Please include the following statement:  „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych Dz. U. z 2002 r. Nr 101, poz.926 , ze zm.)”.

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